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CUSTOMER FEEDBACK
Certified with more than 6,239 reviews.
Our purchases met all of our expectations. thank you. We appreciate your attention to detail and the included hardware needed to install the items. The wood items were exactly as described and were the right choice for our business.
April 27, 2026Product description was good, product very good, delivery fair and on time.
February 15, 2026Good product. Fast delivery. A little issue with packaging but you guys were concerned and responsive. A bit more robust packaging might be warranted.
April 30, 2026This is a great company to work with. They have friendly customer service representatives that are very knowledgeable about their products. Their delivery time is fast and the products always arrived in great condition.
April 9, 2026I ordered a custom table base from Osborne to make a powder room sink base. They were very accommodating in making the exact product I wanted. The product is high quality and substantial. It will be sturdy enough to hold the weight of the marble top that will be placed on it. The assembled piece is beautiful and exactly what I was envisioning.
June 17, 2026
Having purchased from Osborne in the past, I knew they have quality products. In my opinion, they went above and beyond when they called me to ensure that the products were delivered safely and met my approval.
They are the only supplier that I have dealt with to call after the transaction. Well done!!
I would definitely recommend Osborne Wood and use them again. Quick response to emails, incredibly fast turnaround time, and high quality pieces arrived.
April 27, 2026
Everything was great and the people were very helpful and friendly. I only ordered a sample and that went well as well. My only issue is the cost of shipping for a full length piece of about 4 feet in which I dont need a full length, it could even be broken in two which is considered custom. Other than that all was well. I know rules are rules and I respect that.
Best wishes
Beautiful pieces as always, and super-fast shipping that arrived packaged perfectly, with nothing damaged. Awesome service.
December 8, 2025We used the legs we purchased to make a tall table. Product purchased-excellent workmanship. Very please with the quick delivery! Thanks so much!
December 18, 2025We were super happy with the product, we received it extremely fast. Customer service was very helpful and made it easy to order. Will definitely continue to use this company.
June 12, 2026Highly recommend Osborne. Quality product, fast delivery, and a follow up call to make sure customer is satisfied. I will definitely use them again
February 26, 2026I was very impressed with the level of quality communication and follow through. I was informed of the status of my order every step of the way, and I very much appreciated the follow-up to ensure my satisfaction. I will definitely purchase from Osborne Wood Produces inc. for my future project needs,
September 5, 2025Superb communication 👏. Excellent product and service. Would give this company 10 stars 🌟. Was pleased with their service and products 20 years ago and today.
November 29, 2025
Good efficient phone support and ordering
Good products
Good fast shipping
The most outstanding company to work with! Always available for endless questions! The customer service is top notch and the products are highest quality.
April 9, 20263" x 3" oak legs are better than expected. Molding pieces were also of great quality. Keep up the GOOD WORK!
April 17, 2026Ordered 2 legs (part # 1390H) and 4 finials, one leg had a delamination split, not a big deal, had to fill and sand before staining. Overall, I was very happy with the products and would order again. I took a picture if anyone wants to see it. Thanks for your time, ***
April 30, 2026
I have recommend you to other people.
Right now your a 10 in my book.
Thanks,Les
I was lucky enough to catch the April legs sale. Outside of this,, I called in with a couple questions and the staff was very knowledgeable and helpful. Shipping was what they said it would be- FAST! Quantity is outstanding. Would recommend to anyone .
April 23, 2026Have been buying from Osborne for Atleast 15 years. Never had any issues. Everything comes as ordered packaged very well. And everybody you talk to there is very friendly and knowledgeable
March 19, 2026Customer support was excellent, I enjoyed the process and the product. I will shop there again. The craftsmanship was excellent
March 5, 2026Its a nice product but charging*** for a 3 foot piece of moulding is a bit excessive. I guess you dont have much, if any, competition.
April 2, 2026I called twice before placing my order. The personnel addressed my questions and explained the final product dimensions. The package arrived within a couple of days and upon receipt I opened the box as recommended. I did a dry check of the pieces and then completed assembly after watching the video. I had one question related to securing my table top that was not answered but I was able to confirm myself.
May 30, 2026
Received items as described. The shipping was delayed 1 day due to bad weather. The only complaint I have is the turned feet weren't sanded very well . Alot of cross grain scratches. Maybe take it to a finer grit on the lathe.
Worked great on my customers project!
Thanks, I will be ordering from you again.
***
Sweet's Fine Woodworking
Everything was perfect, and all of the staff answered my questions quickly and I couldn't be happier. Thank you very much.
March 10, 2026All products received were in good condition and arrived in a timely manner. The quality of goods is excellent. I have used their products in the past and have had good success.
March 19, 2026Received a damaged item and received my replacement quickly and efficiently! Thank you for your help!
September 29, 2025
great service from start to delivery
very helpful clarifying the order over the phone and then the delivery within days of approval was very appreciated
Thank you
The installation video was a great tutorial for a DIY like myself and made the project much easier to complete. The materials were of the highest quality!
September 12, 2025OUR FACILITY
Osborne Wood Products, Inc. is located in the beautiful mountains of Toccoa, GA. Founded in 1979, the manufacturing and distributing facility has been serving the kitchen & bath and furniture industries for over 45 years. Excellence, quality and courtesy remain the primary areas of focus for the company.
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