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Certified with more than 6,239 reviews.
Your customer service rep was very helpful as we went back and forth with the designer on our end. Patience is her virtue.
April 3, 2026Your products are great, however your shipping cost are obnoxious!
October 22, 2025Every person I dealt with was very courteous and helpful. The whole process took less than a week, from the time I emailed asking questions to the day the legs were delivered. I informed the man, who is making my table, to look into ordering legs from your organization. Thank you for all of your help!
May 18, 2026Items arrived timely. Customer service was great in offering assistance and communicating timing.
February 19, 2026From ordering, approval of custom drawings to a timely delivery of product it was a pleasure working with the folks at Osborne Wood Products, Inc. Highly recommend!
August 14, 2025Table legs are exactly what we wanted. They arrived as anticipated.
October 9, 2025Great customer support! They responded to my email about my order very quickly. My order arrived in perfect condition and earlier than expected!
February 20, 2026no issues easy order process, haven't had to contact customer support, yes
April 9, 2026The service I received was excellent. I received immediate feedback to solve an issue. I will use this company again for any future service.
December 8, 2025I have had nothing but good things to say about Osborne and their product. The quality of their dining table legs is top notch.
July 17, 2025I had mistakenly ordered PSA backed instead of paper back walnut veneer. I appreciate their efforts to correct my mistake.
December 6, 2025
I have recommend you to other people.
Right now your a 10 in my book.
Thanks,Les
Have been a customer for many years. Always on time and quick to respond to questions. Excellent customer service. Osborne Wood Products is a valued partner in our custom cabinetry business. Ten stars!
June 11, 2026Clear communication with the entire order process. Ordering was a snap. Great customer service all around.
February 9, 2026It was easy to place the order and I received it quickly without any issues. Everything looked great!
January 19, 2026The legs are beautiful and I would order from Osborne again. Great match for the table, came well packaged and turned from single pieces of wood...no glue. From close up, some tool marks are visible. A bit of sanding would have been nice which is why I gave four stars instead of 5.
January 20, 2026Packing could use a little improvement - putting hardware in with the table guides caused one end of the box to break open - losing half the hardware if ordered, needing replacement and causing delays
March 19, 2026They confirmed shipping address when something was questionable. They shipped quickly and followed up to see if it was received and satisfied.
May 1, 2026
We are in 3 1/2 months in a complete redo of our kitchen along with changing out all our windows. We are near the final touches to complete the new kitchen. I have been looking for a specific trim board. Ours on trying to find the one piece we needed.
After a few hours I found Osborne. They were very cordial, could make the trim board and I picked it up the next day. We installed the piece last Sunday and awaiting the painters to finish the small areas needed painted and then the party will start! Thank you Osborne.
shipping costs are a bummer but all else is great! Customer service is great, the videos were perfect in deciding what product would be best for my project and how to install.
October 12, 2025THIS ORDER I SPOKE WITH A STAF MEMBER// SHE WAS NICE, INFORMED AND THE ORDER WAS PERFECT
June 24, 2026We were extremely happy with your entire process and product! It was easy to place the order and it came super fast!! We were able to repair our vintage dining room set and it now opens up for the leaves like new!! It definitely saved a piece of furniture from the land fill!!! If the opportunity arises, I would definitely recommend you !!
January 17, 2026
I would like to thank you and the entire team at Osborne. It was an awesome experience dealing with the team, from purchasing to customer pickup of my order. Thank you!
I would love to have a Tee shirt (3 X) so I could advertise this wonderful company!
Thanks again
***
Outstanding service from beginning to end. I worked with your team to custom design a table kit. I could not be happier. Everyone with whom I interacted was professional, competent, and courteous. Thank you for a great experience.
July 18, 2025Product arrived amazingly fast and looked better than we had imagined.
August 28, 2025Order process was super easy. I received the product in less than a week. Quality product with great assembly instructions. Customer service followed up with a phone call to find out if I was satisfied with the product.
January 10, 2026Our purchases met all of our expectations. thank you. We appreciate your attention to detail and the included hardware needed to install the items. The wood items were exactly as described and were the right choice for our business.
April 27, 2026The product was well priced, exquisite in quality, and delivered promptly. This company has old school quality customer service that you dont find in most companies today. They reached out to me, unsolicited, to make sure I received my product and to make sure it was what I ordered and that I was pleased with the quality. I definitely recommend this business for their outstanding customer service and beautifully made products
December 27, 2025
Great product!!
Exactly what I was looking for. They arrived in perfect condition, with no issues at all. We even got a call from Osborne about a week after they came to make sure we were 100% satisfied. What other company does that.
Thanks so much.
I don't believe with our economy your company can help much but wish prices were not as costly along with shipping , etc, But as always you do get what you pay for and your products are quality.,
April 9, 2026OUR FACILITY
Osborne Wood Products, Inc. is located in the beautiful mountains of Toccoa, GA. Founded in 1979, the manufacturing and distributing facility has been serving the kitchen & bath and furniture industries for over 45 years. Excellence, quality and courtesy remain the primary areas of focus for the company.
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